Privacy Policy

We collect information that you provide directly to us when you create an account, enroll in courses, or communicate with us. This may include:

• Personal information (name, email address, phone number)
• Account credentials (username and password)
• Payment information (processed securely by our payment partners)
• Course progress and learning data
• Communications with our support team

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your course enrollments and payments
• Send you course updates and educational content
• Respond to your questions and provide customer support
• Monitor and analyze usage patterns to improve user experience
• Protect against fraudulent or unauthorized activity
• Comply with legal obligations and enforce our terms

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist us in operating our platform
• With your consent or at your direction
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of our users
• In connection with a merger, acquisition, or sale of assets

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, understand how you use our service, and improve our offerings. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features.

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your account and data
• Object to or restrict certain processing activities
• Export your data in a portable format
• Opt-out of marketing communications

To exercise these rights, please contact us at info@ibrahimacademy.com

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete such information.

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your data receives adequate protection.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: info@ibrahimacademy.com
• Phone: +252 61 123 4567
• Address: Magaalada Muqdisho, Soomaaliya